Refund and cancellation Policy
We at Jabra Bath strive to provide our customers with high-quality products and services. However, if you are not satisfied with your purchase, we offer the following refund and cancellation policy :
Refund Policy
- Eligibility for Refund:
- Refund requests will only be considered if the product is defective or damaged upon arrival.
- Claims must be made within 7 days from the date of delivery.
- The product must be unused and in the same condition as received, including original packaging.
- Refund Process:
- To request a refund, please contact our customer support team at +91 85953 76348 or via email at jabrabath@gmail.com.
- Provide the order number, a description of the issue, and photos (if applicable) of the damaged or defective product.
- Upon approval, the refund will be processed to the original payment method within 7-10 business days.
- Non-Refundable Items:
- Products that have been used or altered in any way.
- Sale or promotional items.
Cancellation Policy
You may cancel your order under the following conditions:
- Order Cancellation Prior to Shipment:
- You may cancel your order within 24 hours of placing it, provided that the order has not been shipped yet.
- If you wish to cancel, please contact our support team immediately at +91 85953 76348 or email us at jabrabath@gmail.com.
- Order Cancellation After Shipment:
- Once an order has been shipped, cancellation is no longer possible.
- If you refuse to accept the package at delivery, you will be responsible for the return shipping costs.
- You may request a refund as per the refund policy once the product is returned.
How to Contact Us for Refund or Cancellation Requests
If you wish to initiate a refund or cancellation request, please reach out to us:
- Phone: +91 85953 76348
- Email: jabrabath@gmail.com
We will do our best to assist you and process your request in a timely manner.
Changes to the Policy
Jabra Bath reserves the right to update or modify this Refund and Cancellation Policy at any time. Please review this policy periodically for any changes.